- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Steve and his crew did a great job in evaluating and solving problems with my brakes and fuel system on my Jeep CJ7. I got a full description of what was done and now I can drive my Jeep with confidence. All work performed was done in a timely fashion and at a reasonable cost. We have two other vehicles and we will be having all our maintenance done there as well. It's nice to know we have a capable and reliable auto repair resource in Garner.
Brakes, near Garner, North CarolinaAuto Performance has been my go to mechanic for my personal and company vehicles for about 30 years. Steve Ward is a master mechanic and great to work with. Same goes for his staff. They always do an awesome job and stand by their work. They are ethical in their diagnosis of what the problem is and then fix the problem without excuses. Take your car here first.
Engine Maintenance, near Garner, NC